Privacy Policy

Privacy Policy

FFI Solutions

Last Updated July 15, 2021

  1. Introduction

FFI Solutions (“FFIS,” “we,” “us” or “our”) owns and operates ffisolutions.com, including all information and content therewith, including any related sites, and provides services related to the website to host and operate the applicable software (collectively, the “Site”).

This Privacy Policy describes our commitment to respect your privacy regarding any information we may collect while operating our Site. It reflects the importance we place on earning and keeping your trust.

  1. Scope of This Policy

This Privacy Policy (this “Policy”) applies only to information collected through the Site. It does not apply to third-party platforms or to other third-party websites that reference their own privacy policies. It also does not apply to information collected through other channels, such as over the phone or in person.

Some of the information we collect through this Site may be “personal information” — information that identifies you personally, alone, or in combination with other information available to us. Other information may be non-personally identifiable, such as information collected by cookies.

We have provided this Policy so that you will know what information we collect, how we use this information, the types of third parties with whom we may share this information, and some of the choices that are available to you.

  1. Your Consent

Please take a few minutes to review this Policy before using this Site. By using this Site you are consenting to the collection, use, and disclosure of your information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use this Site.

  1. This Policy Is Part of Our Terms of Use

This Policy is part of the Terms of Use that govern your use of this Site.

  1. Your Choices

In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through this Site. We strive to provide choices to you at a meaningful time and in a meaningful place. This Policy describes some of your other choices, such as your choice to opt out of receiving “cookies.”

Do-Not-Track Mechanisms. Your browser may deliver a “Do-Not-Track (‘DNT’) signal” to this Site. Because of the changing state of technology and indecision within these technology application industries regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.

Previously Expressed Preferences. You may change previously expressed preferences regarding how we use the information you provide on or through this Site. For example, after signing up to receive our electronic newsletter or other notifications, you may decide to stop receiving it by clicking the “unsubscribe” link in the newsletter’s footer. You may be able to change other preferences through an account you create on this Site. Otherwise, please contact us using the information provided below.

  1. This Policy May Change

This Policy describes our current policies and practices with regard to the information we collect through this Site.

We are continually improving and adding to the features and functionality of this Site. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time, with or without prior notice, by posting the revised version of this Policy behind the link marked “Privacy Policy” or “Privacy” at the bottom of each page of this Site. Your continued use of this Site after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy. However, we will honor the terms that were in effect when we gathered data from you.

For your convenience, whenever this Policy is changed, we will update the Effective Date at the top of this page. Be sure you check the Effective Date to see if this Policy has been revised since your last visit. You may access the current version of this Policy at any time by clicking the link marked “Privacy Policy” or “Privacy” at the bottom of each page of this Site.

  1. Types of Information We Collect

Information You Manually Provide for General Use of Site. We collect the information you manually provide (using your keyboard, mouse, or touch screen) when you use this Site. For example, we collect the information you provide when you contact us using our email address, register an account, subscribe to our newsletter or marketing updates, request to receive certain of our solutions (e.g., the Carbon Underground 200), or otherwise interact with this Site.

Information You Manually Provide for Account Registration or Subscriptions. Some of the information you manually provide may be personal information. Such information includes but is not limited to: your first and last name, email address, a password (for account registration), and other contact information such as your address and phone number.

Information from your browser or device. We collect information that is sent to us automatically by your web browser and/or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device may or may not be, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to identify you, or we may combine it with information that does identify you.

Information Collected by Cookies and Other Technologies. A “cookie” is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use cookies and other technologies, including device identifiers, to collect information and support certain features of this Site. For example, we may use these technologies to collect information about the ways visitors use this Site — which pages they visit, which links they use, and how long they stay on each page. We also use these technologies to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information about the ways visitors use this Site (for example, which pages they visit, which links they use, and how long they stay on each page);
  • support the features and functionality of this Site (for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits); and
  • personalize your experience when you use this Site.

The information we collect using cookies and similar technologies may or may not be personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.

  1. How We Use Information Collected Through This Site

Generally, we use the information we collect through this Site:

  • to provide services, reports and other content and information to you;
  • to validate your account;
  • to secure our Site;
  • to provide you with an improved experience when you use this Site;
  • to provide you with requested downloadable material and email communications;
  • to contact you with information and notices related to your use of this Site;
  • to better understand your needs and interests;
  • to improve the content, functionality, and usability of this Site;
  • to improve our communication and product development efforts; and
  • for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us (including the Terms of Use).
  1. Information About Third-Party Cookies (Ad Choices)

In addition to the cookies we deliver to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we may use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here.

You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an opt-out browser add-on by clicking here. Please note that the add-on does not prevent information from being sent to us.

In addition, if you would like to opt out of having interest-based information collected by certain entities during your visits to this Site or other websites, please click here for a “Website Opt-Out.” You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.

Please note that the Website Opt-Out is device-specific and browser-specific. If you wish to opt out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

  1. How to Access, Update, or Correct Your Information

If you want to access, update, or correct your information, please contact us using the information provided below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify. If you seek deletion of information that you provided when you were a minor, please contact us using the information provided below.

  1. Steps We Take To Safeguard Your Personal Information

We maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of information you submit on or through this Site. Unfortunately, no website, server, or database is completely secure or “hacker-proof.” We therefore cannot guarantee that your information will not be disclosed, misused, or lost by accident or by the unauthorized acts of others. Further, we cannot control dissemination of personal information you post on or through this Site using any social networking tools we may provide, and you should have no expectation of privacy in such information.

  1. How We Share Your Information

With Third-Party Vendors. We may share information collected through this Site with our affiliates, third-party vendors and other service providers who act for us or on our behalf or provide services to us. For example, we use third-party vendors to design and operate this Site.

In De-Identified Form. We use de-identified information collected through this Site for any purpose, which may including sharing such de-identified information with third parties. De-identified data is not personally identifiable, but it may reflect the usage patterns of a particular user.

As Part of a Business Transfer. Your information may be transferred to a successor organization or as part of a contemplated transfer. If, for example, we transfer or are contemplating a transfer of the ownership or operation of this Site to another organization or if we merge or contemplate a merger with another organization or if we liquidate our assets and sell them individually, the successor or potential successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.

To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property, or safety of our users or others.

As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any privacy notice posted on this Site or as described in any click-through agreement to which you have agreed.

  1. Contact Information

If you have questions about this Policy, you may contact us at +1 (646) 568-5900, by email at contactus@ffisolutions.com, or by mail at 130 Murray Ave., Port Washington, NY 11050 USA.